Technology has had its impact on business and has changed industry dynamics eg. Apple is considered a major competitor in the music industry apart from the computer hardware industry. Also, a digital device such as an iPhone is a substitute for multiple devices such as a camera, a navigation system, a music player, a word processor, etc. This has been possible by using seamless technology and working in a paperless world. I really liked the discussion on the impact technology has had on Porters 5 forces model.


However, working in a paperless world has its disadvantages also. There is a loss of audit trail. This all makes managing DATA and securing data much more important.